Store Policy

KLS Kreation LLC Shop Policy

Welcome to KLS Kreation LLC! We are dedicated to providing high-quality products and excellent customer service. Please review our shop policies below to ensure a smooth and enjoyable shopping experience.

1. Refund and Return Policy

Due to the custom nature of our products and services, all sales are final. We do not offer refunds. However, if you experience any issues with your order, please contact us right away within 3 days of receipt. Ensure you provide your name and order number in your communication so we can assist you promptly.

2. Accepted Forms of Payment

We accept a range of payment methods for your convenience:

  • Debit Cards
  • Credit Cards
  • Afterpay
  • Zip
  • Klarna

3. Processing Time

Custom orders are processed with a turnaround time of 1 week. Please note that this processing time does not include shipping. We strive to complete and ship your order as quickly as possible.

4. Shipping Information

All orders are shipped via Ground UPS. The estimated delivery time is typically 3-5 business days. Shipping times may vary based on your location and any unforeseen delays with the shipping carrier.

5. Shipping Costs

Shipping costs are calculated at checkout based on the size and weight of your order. Any applicable shipping fees will be clearly indicated before you complete your purchase.

6. Cancellations

Cancellations can be made within 24 hours of placing your order. Please contact us right away via email if you wish to cancel your order. After this period, we may not be able to accommodate cancellation requests due to the custom nature of our products.

7. Customer Service

If you have any questions or concerns, please contact us right away via email at tika@klskreation.store. Our team is dedicated to assisting you and resolving any issues promptly.

8. Privacy Policy

Your privacy is important to us. We handle all personal information with the utmost care and do not share your details with third parties. For more information, please refer to our Privacy Policy on our website.

9. Changes to Policy

KLS Kreation LLC reserves the right to update or modify these policies at any time. Any changes will be posted on our website and will be effective immediately upon posting.

Thank you for shopping with KLS Kreation LLC. We appreciate your business and look forward to serving you!